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Delivery & Shipment

Wexfi utilizes reputable shipping carriers to ensure the timely delivery of our products. Please refer to the details below for specific shipping and delivery information.

Hardware Shipping Zones

We take pride in offering shipping our device that covers the entirety of Egypt. Our commitment to accessibility means that we serve customers in all regions.

Shipping Costs

Shipping costs are calculated based on the delivery location. Detailed pricing information can be found on our website during the ordering process.

Shipping Times

Our goal is to provide efficient and timely delivery services. Please note that estimated delivery times can vary depending on your location and may extend up to 00 days. Be mindful that unforeseen circumstances, holidays, or emergencies may impact these estimates.

Shipping Delays

While we make every effort to meet delivery timelines, please be aware that shipping delays can occur due to unforeseen circumstances. In such cases, please contact: 00000 for assistance.

International Shipping

Currently, our services are exclusively available within Egypt.

Lost or Damaged Shipments

In the unlikely event of a lost or damaged shipment, we urge customers to report the issue promptly. Our dedicated customer support team is readily available to assist with the claims process involving the relevant carrier.

Return Shipping

Should you need to return a shipment for reasons not related to device damage, please note that you will be responsible for both the shipping and the return shipping.

Change of Shipping Address

If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. Address changes may be accommodated if the order has not yet been shipped.

Policy Updates

Please be aware that our shipping policy may undergo periodic updates. We strongly recommend reviewing this policy on a regular basis to stay informed.